Shipping policy
Shipping Policy
Thank you for shopping with FRISKA.
We currently deliver to Malta and Gozo.
Order processing
Orders are usually processed within 1 to 2 business days after your order is placed.
Orders placed during weekends or public holidays may be processed on the next business day.
Delivery times
Malta: Usually delivered within 1 to 3 business days.
Gozo: Usually delivered within 2 to 5 business days.
Delivery times may vary depending on order volume, courier availability, public holidays, or incorrect delivery details.
Delivery fee
Orders of €30 or more qualify for free delivery in Malta and Gozo.
Orders under €30 will have a €10 delivery fee added at checkout.
Cash on Delivery
Cash on Delivery is available for Malta orders only.
For Gozo orders, Cash on Delivery is not accepted. Gozo orders must be paid using an accepted online payment method or another payment method agreed with us before delivery.
Delivery details
Please make sure your delivery address, phone number, and email address are correct when placing your order.
We may contact you by phone, SMS, email, or WhatsApp to confirm your order or delivery details.
FRISKA is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
Missed deliveries
If the courier cannot deliver your order because no one is available, or because the delivery details are incorrect, we may contact you to arrange another delivery.
Additional delivery charges may apply for repeated failed delivery attempts.
Damaged or incorrect orders
Please check your order when it arrives.
If your item arrives damaged, leaking, broken, or if you receive the wrong product, contact us as soon as possible at:
Please include your order number and photos of the product and packaging so we can review the issue.
International shipping
At the moment, we only ship within Malta and Gozo.
Contact us
For any shipping questions, contact us at: